This section contains information on terms, conditions, how to order, and other FAQs pertaining to Lamb Novelty
Prices and Terms can change at any time!  Please be aware that when you order from me, you AGREE to ALL terms & conditions.  Thank you for reading.

Before we begin, my online store does NOT have a shopping cart

How much for Freight?
If freight costs exceed the estimates below, you AGREE to pay the additional cost, not me.  If you want delivery confirmation, insurance, or express (overnight) freight, just ask.  Additional costs will be YOUR responsibility, not mine.  And remember, if your package does not arrive "on time", it is not my fault (unless it is, and well, I'll admit to it and make it up to you).  After it leaves my "hands", it is out of my hands, and no longer my responsibility.  Of course, if anything "bad" happens, I will do everything in my power (on my end) to assist you.  I'm not kidding; just ask any of my customers.  The estimates do not include the $5+ handling fee I charge on most orders.  If you want to know how much it will cost you, you must provide me with the following:  1) What you want (merchandise).   2) How much (quantity) you want.   3)  And finally, where you want it shipped.  I need to know the city, state/country/providence, and zip code.

** Some merchandise may incur an even greater freight cost (i.e. $45 to mail a tricycle)

What is the minimum amount that I can order?
None.  As a matter of fact, over 85% of my business caters to those customers that spend less than $25!  Note, I charge a $7 handling fee on these small orders (see notation below).

What are your office hours?
I am probably one of the only companies that will personally take your order between the hours of 8:30 a.m. and 7:30 p.m. Eastern Time.  If I am with a client or dropping off "your" packages for shipment, my voicemail can take your message and I'll return your call when I get back.  If you really need an order to go out ASAP, please don't just leave me your work number.

What kind of Merchandise do you got?
All merchandise shown in my store represents a mere SAMPLE of what I have available.  I carry items that are the most popular.  If you are looking for something that is not shown in my store, I can probably get it.  You simply have to ask.

Hey, I ordered a Green Blow Up Banjo, not a Lime colored Banjo!  What's the big deal, huh?!
Due to circumstances beyond my control, all prices, packaging, colors, and minimum quantities are subject to change without notice. Some images of products may differ in style and color compared to the actual product itself.  Some products may not always be factory sealed, because that is how I receive them.  Sizes and measurements are approximate, and may or may not be entirely accurate (the sizes listed with merchandise is what the FACTORY advertises and sells them to me as).  For example, not all my 42 inch Blow Up Guitars are 42 inches in length.  Some are 40 inches, some are 38 inches.  The FACTORY oftentimes advertises an inflatable size based on the item being DEFLATED (not blown up).  Anyone else or Party Company that sells these same products (esp. the inflatable blow ups) deal with the same inaccuracies.  If they tell you otherwise, they are not being honest.  I apologize for any typographical errors you may encounter.

Product Safety Warning?
Yes, much of the merchandise in this site is not intended for use by children under 5 years of age.  A number of items contain small parts that may cause chocking, etc.  Please be aware that many of my customers do buy a lot of my stuff for young children to play with.

Licensed Products?
Licensed Products are available for the REDEMPTION industry only, and are NOT for retail sale.  This goes for Marvel Comics, Inc., Hanna-Barbera, 20th Century Fox Film Corporation, Universal Studios Licensing, Inc., Major League Baseball, Cartoon Network, World Championship Wrestling, Walter Lantz Productions, Inc., Felix the Cat Productions, Inc., U-Drive Productions, Inc., and most Officially Licensed Collegiate Products.  Exceptions to this are the Dr. Seuss Hats & Harry Potter Products sold in the Novelty Hat Section.  That is why you can only get this stuff when you go to a Carnival, Fair, Festival, or Special Event where there are amusement games and activities.

Handling FEE?!  Don't you make money off this stuff?
Like it or not, you AGREE to pay me a nominal Handling Fee that averages $5 and above (all orders under $30 will be processed a minimum $7 handling fee - express orders will incur a greater cost ).  Think about it.  Do you really think I am getting HOG rich when I sell you an inflatable guitar for $2?  Do you really think I am going to purchase, transport, store, and inspect your merchandise for FREE?  Come on folks, get real.  Why do you think most of my competitors have minimum orders ranging from $50 to $100?  Too make money.  You want it dirt cheap, go to ebay.  But if you really expect me to spend 30+ minutes on your order (processing it) to make a whopping 50 cents... well, you already know my response to that.  Maybe you like to make $2 an hour, but I don't.  I like to eat, so I need the money to buy food - I'm sure you understand. 

Mommy, can I buy it?
Please caution children and teens to consult with their parents before providing any data about themselves, their purchasing profile, preferences or their families.

State & County Sales Tax?
North Carolina requires me to collect sales tax from customers who purchase merchandise within the state of North Carolina.  Guilford County's sales tax is 7%.  If you are purchasing merchandise to resale, there is no tax, but you had better possess a Sales & Use Tax I.D. with the Dept of Revenue in NC.

How do I Pay you?
I accept cash, checks, money orders, and cashier's checks.  I accept Visa, Master Card, and Discover credit cards for MOST transactions.  Over 90% of my customers pay with a credit card, and you must call me ON THE PHONE to process such an order.  Do NOT email me your credit card information.  If you do, please be aware that I will immediately flag your information and consider it fraudulent.  Why?  Cause I have dealt with a few FRAUDS, and I dealt with them appropriately.  Please don't mess with the Lamb.  You are welcome to pay me via PAYPAL.  For safety and security reasons, my address is not listed on this site.  You must contact me for that. 

Okay, so let's recap your payment options:
1)  Make out payment to me, Mike Lamb, in the form of a Check, money Order, or cashier's check, and mail it to my address (which I will give you - it is not posted on this website for safety & security reasons)
2)  Call me on the phone and either give me your Visa, Master Card, or Discover Credit Card information.  I require a billing address for all credit card orders.
3)  Pay with your PAYPAL account.  If your paypal acct is funded through your bank acct or has actual funds in it, I consider that a "cash" transaction.  Please forward paypal payments to this ACCOUNT.
4)  Pay with your PAYPAL account.  If your paypal acct is funded through your personal credit card, I consider that a "non-cash" transaction.  Please forward paypal payment to this ACCOUNT.

Returns or Damaged Product?
Claims for unacceptable product must be made 10 days of receipt of merchandise.  I will do my best to rectify the situation, but note that a percentage of product coming in from China WILL have defects (the same goes for any other distributor that sells this stuff).  Damaged product must be sent back in order for it to be replaced with identical product of equal or lesser value.  Freight is the responsibility of you, the customer.  If you don't want to take the risk and think I am going to bend over backwards to replace a 40 cent item on a $12 order, please take your business elsewhere.  If you choose to lie or replace defective product with my stuff, I will guarantee that you will NEVER be able to buy from me again... and this goes for all your offspring also.

I personally strive to give the best customer service.  I personally think ALL product should be free from defects, but the reality is... it is not.  I have nothing against China, but most of my merchandise is CHEAPLY made, and is meant to be used JUST once.  So, if you plan on giving your daughter one of my inflatable blow up Princess Wands and expect her to pass it along to her daughter when she gets older and marries... um, you may be setting yourself up for disappointment BIG TIME.  Guess who takes the biggest loss on defective product?  That's right, little ol' ME!  So, if anyone should complain, I should be the one, but I just suck it up and move on.  I try my VERY best to inspect, remove, and retain defective product BEFORE it gets to you, especially with LED Magnetic Blinking Lights. 

A restocking fee may also be assessed. If a package is delivered in a visibly damaged condition, or if you received less than the number of packages stated on the delivery log, inform the driver to make note of such damage or shortage on the delivery log, or you may lose your right to make a claim with the delivery company.  Any Glow Products, LED Magnetic Lights, and Light Up Toys are NOT returnable.  I've had more than one customer try and switch out defective product from another vendor - don't mess with the Lamb.

Bulk Purchases?
If you think ordering a dozen of something from me is a bulk purchase, please be aware that my idea of bulk is "different" from your definition of bulk.  When I buy merchandise, my product comes in caseloads, which can range from 12 to 48+ dozen PER case.  Big orders (esp those over a $1000) are negotiable and open to price breaks.  As long as I can make some kind of profit, I am more than willing to bring down the price. 

If I am disrespectful to you, will you sell to me again?
No.  My store is a dictatorship, not a democracy.  If you decide to "cross" me in any way, I will not sell to you or your offspring ever again.  No offense, but I don't really have the time or patience for individuals who only care about themselves, and who suck every other human being dry of their essence, emotions, money, and spirit.  Besides, I would rather focus on customers who are truly honest, pleasant, and a joy to serve.

Thank You?
Yes.  I am quite blessed, so in turn, I am quite thankful.  I know you have choices.  To be honest, I would recommend that you shop around.  I do everything I can to keep my prices competitive, but I am not a Wal-Mart or a Super Store.  Besides, I have quite enough business already; so one less "negative" customer is a blessing for me. 

Contact Information:
Owner:  Mike Lamb aka DJ Lamb
Phone:  336.286.6633
Location:  Greensboro, North Carolina
Email:  click here 

** Office Hours:  8:30 a.m. to 7:30 p.m.
 

336.286.6633
No Minimum Order!

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